FAQ

Product

What is an LED Pocket?
A slim (9 mm) illuminated poster frame. A poster printed on backlit paper sits behind a magnetic front panel and is lit evenly by LEDs. Panels hang on thin cables from an electric rail; the cables also carry the power, so there are no visible wires.

Which sizes are available?
A5, A4, A3, A2 and a 953 x 350 mm banner, in white or black. All panels work in portrait or landscape and can be combined in one installation.

Can a panel show a poster on both sides?
Yes. Every panel can be used single-sided or double-sided; one side may be left unlit.

Is it for indoor use?
Yes. LED Pockets are 24 V indoor displays, typically hung inside a shop window facing the street.

Posters

How do I change a poster?
Lift off the magnetic front panel, replace the print, put the panel back. It takes a few seconds and needs no tools.

What do I print on?
Use backlit paper or backlit film so the light passes through evenly. You can print on an ordinary office printer. We sell backlit paper in A5, A4 and A3; see the printing guide in Instructions.

Sets and power

What is included in a Display Set?
The displays, an electric rail with fixings and wires, sliding connectors, connector cables for the panels and a power supply. Nothing else is needed.

Which power supply do I need if I build my own set?
Add up the wattage of the panels on one power supply: A5 = 5 W, A4 = 7 W, A3 = 12 W, A2 = 21 W, banner = 20 W. Up to 25 W: 30 W power supply. 26 to 50 W: 60 W power supply. More: use a second power supply or ask us.

How is it installed?
Fix the electric rail to the ceiling or the top of the window frame, hang the panels on the cables and plug in the power supply. The step-by-step manual is in Instructions.

Ordering

Are prices with VAT?
Prices are shown without VAT. VAT is added at checkout. EU companies with a valid VAT number pay 0% VAT (reverse charge); enter the VAT number at checkout.

Can I pay by bank transfer?
Yes. Choose bank transfer at checkout and we will send a pro-forma invoice. The order is dispatched after the payment arrives.

How fast do you ship and what does it cost?
We dispatch within 24 hours of payment, on working days, from our stock in Vilnius. Shipping cost depends on the country and larger orders ship free; see the Shipping policy. Free pick-up in Vilnius is possible.

What is the warranty?
Up to 3 years when you register your installation within 30 days (order number, address and photos to info@ledpockets.com). Otherwise 1 year for business customers and 2 years for consumers. Details are in the Terms of service.

Do you offer prices for larger quantities or for resellers?
Yes. For 10 or more panels request a project quote. Sign makers, print shops and shopfitters can become a reseller.